School Rahnuma Privacy Policy

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Privacy Policy
Published
October 24, 2024
Last Updated
Last updated October 27, 2024
Author
Description

Privacy Policy for School Rahnuma

Effective Date: October 24, 2024
At School Rahnuma, your privacy is of utmost importance to us. This privacy policy outlines how we collect, use, store, and protect your personal information when you use our application. By using School Rahnuma, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When using School Rahnuma, we may collect the following types of information:

1.1 Personal Information

  • Email Account Information: To integrate with Gmail, we collect basic account information (e.g., your email address) when you authorize our access.
  • Email Content: We access incoming emails from your Gmail account that meet certain flags or criteria (e.g., emails related to your child’s school activities, important events, etc.). These emails are vectorized and stored in our database for processing.
  • Metadata: We may also collect metadata related to your emails, such as timestamps, senders, recipients, and subject lines, which assist in delivering notifications.

1.2 Technical Information

  • Log Data: Our servers automatically collect certain information, such as your IP address, browser type, device information, and usage details.
  • Cookies and Tracking: We use cookies and similar technologies to help improve your experience on our platform and to monitor performance.

2. How We Use Your Information

We collect and use your information to provide and improve School Rahnuma’s services. Specific ways we use your information include:
  • Processing Emails: We scan and store your flagged school-related emails in a vectorized form to enable our app’s LLM (large language model) to provide relevant notifications and insights.
  • Notifications and Alerts: Based on the emails processed, School Rahnuma will provide you with notifications regarding important school events, deadlines, or reminders for your children.
  • Improving the Service: We use aggregated data to understand user behavior, troubleshoot issues, and enhance our services.

3. Data Storage and Security

We prioritize the security of your personal information. We use commercially reasonable security practices to protect your data, including but not limited to:
  • Encryption: Emails and vectorized data are stored in a secure vector database and are encrypted both at rest and in transit using industry-standard encryption protocols.
  • Access Control: Only authorized personnel and systems have access to your data, and we employ strict access controls.
  • Data Retention: We will retain your personal information only as long as necessary to provide our services. If you wish to delete your data, you may request account deletion at any time.

4. Third-Party Access

We do not share your personal information with third parties, except in the following cases:
  • Service Providers: We may share data with third-party vendors who assist in providing our services (e.g., cloud storage, vector databases). These providers are bound by strict confidentiality agreements and are not permitted to use your information for any purposes other than fulfilling their services for School Rahnuma.
  • Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or government request.

5. Your Control Over Your Data

You have control over the personal information we collect. You may:
  • Access and Update Information: You can access or update your account information through the settings in the app.
  • Revoke Permissions: You may revoke our access to your Gmail account at any time by adjusting your Gmail permissions.
  • Request Deletion: You can request the deletion of your data from our systems at any time. Upon receiving your request, we will delete all personal information associated with your account, including the emails stored in vector form, within a reasonable timeframe.

6. Data Processing

By using School Rahnuma, you consent to the processing of your data in the ways described in this privacy policy. Processing refers to any operation performed on your data, such as storage, retrieval, and analysis.
Our application runs scheduled queries on the vectorized data to provide you with timely notifications. This automated processing ensures you receive relevant updates related to school emails without the need for manual intervention.

7. Children’s Privacy

School Rahnuma is designed to assist parents or guardians with managing school-related communications for their children. However, we do not knowingly collect any personal information directly from children. All personal information processed pertains to the email account holder, and we only access school-related data provided through authorized Gmail accounts.
If we become aware that we have inadvertently collected personal information directly from a child under 13 without parental consent, we will take steps to delete that information promptly.

8. Changes to this Privacy Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page, and significant updates will be communicated via email or through the app. Your continued use of the app after any such changes will constitute your acceptance of the updated privacy policy.

9. Contact Us

If you have any questions or concerns about this privacy policy or your data, please contact us at:
Email: abd@abd.dev
We are committed to protecting your privacy and will respond to any inquiries within a reasonable timeframe.